Please read these Terms and Conditions carefully, along with our Privacy Policy and any other policies referenced on our website. By accessing or using our website, you agree to be bound by these Terms.

1. Order Processing and Shipping

Orders may take up to 14 days to prepare before shipping, depending on product availability. During peak periods (such as the festive season), processing times may be longer.

Due to health and hygiene standards, returns are accepted only as required by applicable consumer laws, including the Consumer Protection Act (South Africa) or relevant regulations in your region.

2. Acceptance of Terms

By using this website, you acknowledge and agree to these Terms and Conditions. If you do not agree, please refrain from using the site.

3. Changes to Terms

We may update or modify these Terms, our pricing, or any website-related charges at any time. Changes will take effect immediately upon posting on the website.

4. Pricing

All prices listed on our website are subject to change without notice and do not constitute formal quotations.

We reserve the right to correct any pricing errors and to adjust product availability as needed. For the most accurate pricing, please contact us directly.

5. Links to Third-Party Websites

Our website may include links to third-party sites. These sites are not controlled by earth alchemy co, and we are not responsible for their content, policies, or updates. Accessing third-party links is at your own discretion.

6. Acceptable Use

You agree not to use our website:

For unlawful or prohibited activities

In a manner that could damage, disable, overburden, or impair the website

To attempt unauthorized access to any part of the site, accounts, or systems

7. Communication Services

We may offer communication features such as comment sections, reviews, forums, or chat functions. When using these services, you agree not to post:

Defamatory, abusive, obscene, or discriminatory content

Content that violates any law or infringes upon the rights of others

We are not obligated to monitor these services but reserve the right to remove content or suspend access at our discretion.

8. Content Submitted to earth alchemy co

Any materials or feedback you submit to us—such as reviews, comments, or suggestions—may be used, reproduced, or displayed by earth alchemy co without compensation. You confirm that you own or have the right to share any content you submit.

9. Liability Disclaimer

Our website, products, and services are provided “as is” and without warranties of any kind, whether express or implied.

To the fullest extent permitted by law:

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the site.

We do not guarantee uninterrupted access, error-free content, or the accuracy of website materials.

10. Trademarks

All trademarks, service marks, and trade names displayed on the site are the property of their respective owners. Any references or examples are illustrative only and not associated with actual entities unless otherwise stated.

11. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

12. Intellectual Property

All content, text, graphics, logos, and materials on this website are the intellectual property of earth alchemy co or its licensors.

Reproduction, distribution, modification, or use of any content without written permission is strictly prohibited.

13. Minors

You must be 18 years or older to use this website. If you are under 18, you may only use the site with the consent and supervision of a parent or legal guardian.

14. Personal Information

We collect and process personal information in accordance with:

The Protection of Personal Information Act (POPIA) in South Africa

Applicable privacy laws in the United States

Our Privacy Policy

By using this website, you consent to the collection and processing of your personal information as required to provide our services.